Performance Management in Public Health
Pre-Test/Post-Test
1. I am confident that I can define and describe the key concepts and components of performance
management.
Strongly Agree Strongly Disagree
5 4 3 2 1
2. I am confident that I can identify performance management concepts and components in two or more
public health organization and system applications.
Strongly Agree Strongly Disagree
5 4 3 2 1
3. I am confident that I can describe potential benefits of performance management concepts and principles in
two or more public health organization and system applications.
Strongly Agree Strongly Disagree
5 4 3 2 1
4. I am confident that I can assess and enhance performance management practices and opportunities in my
work setting.
Strongly Agree Strongly Disagree
5 4 3 2 1
5. Which of the following components is NOT included in the Performance Management Framework?
A. Performance Standards
B. Performance Measures
C. Reporting of Progress
D. Quality Improvement Process
E. Performance Forecasting
F. Not sure
6. The establishment of organizational or system performance standards, targets, and goals to improve public
health practices describes which performance management component?
A. Performance Standards
B. Performance Measures
C. Reporting of Progress
D. Quality Improvement Process
E. Performance Forecasting
F. Not sure
7. The development, application, and use of performance measures to assess achievement of such standards
describes which performance management component?
A. Performance Standards
B. Performance Measures
C. Reporting of Progress
D. Quality Improvement Process
E. Performance Forecasting
F. Not sure
8. The documentation and reporting of progress in meeting standards and targets and sharing of such
information through feedback describes which performance management component?
A. Performance Standards
B. Performance Measures
C. Reporting of Progress
D. Quality Improvement Process
E. Performance Forecasting
F. Not sure
9. The establishment of a program or process to manage change and achieve quality improvement in public
health policies, programs or infrastructure based on performance standards, measurements, and reports
describes which performance management component?
A. Performance Standards
B. Performance Measures
C. Reporting of Progress
D. Quality Improvement Process
E. Performance Forecasting
F. Not sure
10. Which of the following are benefits of Performance Management:
(Circle all that apply)
A. Improved delivery of services
B. Improved policies
C. Increased media coverage
D. Better return on dollars invested
E. Increased emphasis on quality
F. All of the above
11. Which quality health improvement and strategic planning tools can public health agencies and
communities use to define performance standards and targets? (Circle all that apply)
A. Mobilizing for Action through Partnerships and Planning (MAPP)
B. Protocol for Assessing Community Excellence in Environmental Health (PACE-EH)
C. Assessment Protocol for Excellence in Public Health (APEXPH)
D. Planned Approach To Community Health (PATCH)
E. Healthy Communities
F. None of the above
12. Competencies, such as the national consensus set of Core Competencies for Public Health Professionals,
can be used as performance measures in human resource development applications of the performance
management framework.
A. True
B. False
C. Not sure
13. Public health agencies and their partners can benefit from using national standards, state-specific standards,
benchmarks from other jurisdictions, or agency specific targets to definite performance expectations.
Which of the following is not an example of appropriate performance standards for public health agencies
and their community partners:
A. Healthy People 2010 Objectives
B. National Public Health Performance Standards
C. Cost-Benefit Analysis Criteria
D. Local Health Department Accreditation Standards
14. Performance measurement does not necessarily mean the same as performance management.
A. True
B. False
C. Not sure
15. A successful performance management system is driven by state and local needs and designed to closely
align with a public health agency’s mission and strategic plans.
A. True
B. False
C. Not sure
16. All four Performance Management components must be continuously integrated into the core operations of
the agency or system
A. True
B. False
C. Not sure